1. Scope of this policy
This Privacy Policy applies to the BestFlightsBooking website and to communications you initiate with us by telephone or through another channel we make available. It does not apply to airline, payment processor, travel supplier, or other third-party websites and services, which maintain their own privacy practices.
2. Information we may collect
Depending on how you use our services, we may receive:
- Contact details, such as your name and telephone number.
- Travel details, such as desired origin, destination, dates, traveler count, and preferences.
- Booking-related information necessary to assist with a reservation.
- Communications and customer-service records.
- Technical information, such as browser type, device type, referring page, and general usage data.
Please do not send sensitive payment or identity information through unsecured messages. When payment information is required, it may be handled by an authorized payment or travel-service provider.
3. How we use information
We may use information to:
- Respond to inquiries and provide requested reservation support.
- Research flight options and communicate itinerary or fare information.
- Facilitate transactions with airlines, travel suppliers, and payment providers.
- Maintain service records, prevent misuse, and protect our operations.
- Analyze and improve the performance, usability, and reliability of the website.
- Comply with legal obligations and enforce applicable agreements.
4. When information may be shared
We may share information with airlines, reservation systems, travel suppliers, payment processors, technology vendors, professional advisers, and other service providers when reasonably necessary to provide support or operate the website. We may also disclose information when required by law, to respond to lawful requests, or to protect rights, safety, and property.
We do not sell personal information for money.
5. Cookies and analytics
The website may use cookies or similar technologies needed for core operation, security, preferences, and aggregated analytics. Your browser may allow you to limit cookies, but doing so can affect some website functionality. We do not currently respond to browser “Do Not Track” signals because there is no uniform industry standard for those signals.
6. Data retention and security
Information is retained for as long as reasonably necessary for the purposes described in this policy, including customer service, recordkeeping, dispute resolution, fraud prevention, and legal compliance. We use reasonable administrative, technical, and organizational safeguards, but no internet transmission or storage method can be guaranteed completely secure.
7. Your choices and rights
Depending on where you live, you may have rights to request access to, correction of, or deletion of certain personal information, or to object to or limit certain processing. To make a request, call +1 (866) 227-5808. We may need to verify your identity and may retain information where permitted or required by law.
8. Children’s privacy
The website is intended for adults and is not directed to children under 13. We do not knowingly collect personal information directly from children under 13 through this website. Travel information concerning a minor should be provided only by a parent, guardian, or authorized adult.
9. Changes to this policy
We may update this Privacy Policy from time to time. The effective date displayed on this page indicates when the current version became effective. Material changes may also be communicated through the website or another appropriate channel.
10. Contact us
For privacy questions or requests, contact BestFlightsBooking by telephone at +1 (866) 227-5808.